Marketing, Advertising, Media and Business -- Reshaped.

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A Blog by Scott Knowles

 
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November 19, 2003

Weblogs and power laws (kottke.org)  
Doing some research on social networks and power laws. Jason Kottke has a pretty good (and simple) explanation (this is from February)Weblogs and power laws (kottke.org)



November 17, 2003

 
For all you search engine newbies and gurus alike, check out this site. Looks to be thousands of threads on SEO and SEM related topics:Search Engine Marketing Forums



November 11, 2003

Local Search  
The Kelsey Conference on Local Search (or "Digital Directories & Interactive Local Media Summit") I attended last week has posted presentations from most speakers. There is some rich information in the presentations given by Greg Sterling and Neal Polachek and they prompt some good questions. Kevin Lee also had a realistic view of where we currently stand. Not to mention a testimonial from yours truley (I know, profound).



November 5, 2003

Missed 24?  
Missed the first couple episodes of 24 but don't want to miss out on the whole season? Check this out. I'm sure there's some question as to the legality of this, but here's a perfectly effective way to capture (or keep) an audience. Networks could then sell usage to product placement advertisers. (if this link happens to go down, go here and click on "TV Shows.")



November 4, 2003

 
Nick Wreden offers some good back-to-basics advice on how to write a killer proposal in MarketingProfs.



November 3, 2003

Sean Carton: Advertising's Brave New World  
Goodbye martinis and expensive dinners? Goodbye big client pitches and high up-front risk? Sean argues the new agency business model will change or is changing. Agencies will need to adopt to specialized project work and good client service but not deep client relationships:
Under the old model, agencies knew they'd lose money at the start of a relationship. Spec creative, huge pitches, new personnel, campaign development -- all the stuff one does with a new client -- were bound to lose money. Once the campaign got rolling and went on autopilot, media profits would offset the initial costs, and all would be well. It made sense to lose money at first. You made it back over the life of the contract.

This doesn't work in the new world of short-term projects. Blowing $50,000 on a pitch to win business worth $100,000 means you won't make a dime. Going overboard with creative concepts and client service at the beginning of a project means you lose money from the start. You may make it up if a project leads to another, but not if you repitch the business.

In the future, relationships will be replaced by a series of linked projects. No more keeping a client for years (unless we really screw up). Instead, we must be ready to jump to the next client and the next project on short notice.

The Number One Asset: Time

Fortunately, there are models for operating in this kind of environment. Business service industries, such as legal, financial, and consulting have operated like this for a long time. Although they have different ways of doing things, they know there's one asset more precious than any other: their time.

In a project world, you must track time, bill time, and sell time. Don't work for free and hope to make it up later. Don't give away work in new business pitches. Don't do a little extra for a relationship that isn't guaranteed to be there next month. Give good service, but get paid for the time you put into a job.

 
Check back regularly for the AD:TECH blog for updates from the 3-day long conference:Ad:Tech Blog - Live Conference Coverage



 


Hi -- I'm Scott Knowles. I've been putting online marketing, advertising and media to work for the last 11 years since studying its influence in 1994 at Ithaca College.

The missing link in online marketing is getting your customers to talk about your products and services. As marketers, we used to have little control over one of the most important factors in sales, word-of-mouth. The Internet is full of conversations, and you can engage with, understand and utilize customers to boost sales, brand equity and customer relationships. What are you seeing the marketplace? What is your company doing? Email me, and let's exchange some ideas. [more]

The views expressed on this website/weblog are mine alone and do not necessarily reflect the views of my employer.

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